Website damianos-tools.gr is the online store of the company "POTOLIAS MICHAEL DAMIANOS", located in Thessaloniki - 57 Kassandrou, 54633, Greece with VAT number: 102103546 and Tax Office. D Thessaloniki (hereinafter the "POTOLIAS MICHAEL DAMIANOS" or the "company"). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the POTOLIAS MICHAEL DAMIANOS online store, located at damianos-tools.gr.
Make sure that you read both the following terms and conditions and the privacy policy carefully and agree with their content. Further use and browsing in the website damianos-tools.gr implies your explicit and unconditional consent and agreement with their content.
1. Provided Information & Products
POTOLIAS MICHAEL DAMIANOS makes every effort for the completeness and validity of the information provided on the damianos-tools.gr website, including product descriptions and prices, lists the product's sizes and dimensions according to the manufacturer's instructions and is not responsible for incorrect instructions from the respective supplier. The details, features and photos of each product are provided by the manufacturer, and any errors in them may be due to technical or typographical errors, or occurred unintentionally. Some products may appear with an indicative photo. These details as well as some features of each product may change without notice. The company is not responsible and is not liable for errors due to incorrect information or inadvertence when entering electronic data in the store.
2. Limitation of liability
AVAILABILITY:
POTOLIAS MICHAEL DAMIANOS can not guarantee the availability of the products posted on its website. However, the company undertakes to inform customers in time about the unavailability in case they express interest to order non-available product.
DELIVERY TIME:
The delivery time of the products depends on shipping method and the transport company that undertakes the transport. POTOLIAS MICHAEL DAMIANOS can inform about the estimated delivery date in cooperation with the transport company but is not responsible for delays in cases of force majeure.
3. Security
POTOLIAS MICHAEL DAMIANOS takes all necessary measures for the security of your Personal Data as well as your electronic transactions, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential.
CUSTOMER IDENTIFICATION:
The credentials used for your identification are: your email address (username) and a password, which provide you absolute security access to your personal information. You can change your password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you have to notify us immediately, otherwise POTOLIAS MICHAEL DAMIANOS online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password often. Avoid using the same password for many services and do not use easy passwords.
Alternatively the customer can complete a transaction without creating a personal account. However, it is necessary to fill in his/her details for the shipment of the products.
POTOLIAS MICHAEL DAMIANOS does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority. You can request any information kept about you as well as their correction in case you can document the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and not disclose any information to third parties.
In any case, the online store of POTOLIAS MICHAEL DAMIANOS in no way discloses or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions. All information is encrypted and stored in complete security.
4. Purchase of Products
In our online store you can find only some of the products of the company POTOLIAS MICHAEL DAMIANOS. The page is constantly enriched with new products. To facilitate your search, we have divided our products into categories and subcategories. If you are looking for something specific, use the "search", which will lead you directly to your specific choice. If there is no product on our page you can ask us through the contact form.
5. Return - Replacement of Defective Products
You have the right to return the products you bought within 14 calendar days free of charge, as long as the package has not been opened and the product has not been damaged. You can also request a replacement:
(a) in all cases in which POTOLIAS MICHAEL DAMIANOS's proven fault has been sold incorrect products or products of poor and defective quality (error in receiving the order, invoicing, shipping, damaged during transport or with poor packaging); and
b) in all cases in which there was a problem / actual defect in the product (operation or quality) which is covered by the product warranty and if the warranty has been given by POTOLIAS MICHAEL DAMIANOS. This provision does not cover products covered by third party warranties such as the product manufacturer or his representative.
In any case and for all the above cases, the maximum return period for replacement may not be extended beyond thirty (30) calendar days from the date of receipt. In addition, for all cases the product to be replaced-repair must be accompanied by the original purchase document. For all the above cases the products to be replaced-repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product and be in excellent condition, along with all documents which accompanied the product (Shipping Receipt, Invoice - Shipping Receipt, Retail Receipt, etc.) upon delivery. Prior to any return, it is recommended to consult the POTOLIAS MICHAEL DAMIANOS online store.
6. Order Cancellation
The order can be canceled if the product has not been shipped yet. You can contact our store by phone or via e-mail to cancel your order.
Upon receipt of the product, contact our store to explain the reason you wish to cancel the order. If the company is not responsible for the cancellation of your order, you will be charged in any case with the shipping costs of the products.
Caution! In case of payment by credit card, no cash is refunded but the return is made through the bank to your credit card.
In case of order upon receipt from our physical store after 10 days it will be canceled automatically.
In any case and for all the above cases, the maximum cancellation period may not be extended beyond thirty (30) calendar days from the date of receipt.
7. Payment Methods and security
- You can pay for your order using credit, debit or prepaid card (Visa, Mastercard, Maestro, American Express, Diners, Discover).
All card payments are processed through "Nexi e-Commerce" electronic payment platform which uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
For purchases with your credit card, please follow the instructions in our online store. You will be asked to fill in your credit card number and expiration date on the order form. In case you choose to pay by credit card you must be present at the receipt of your order with your credit card and your ID. In this case (ie payment by credit card) it is not allowed to receive the order from a third party, unauthorized, person. - Pay by deposit in a bank account of POTOLIAS MICHAEL DAMIANOS.
Prepaid your order on the following accounts:
ALPHA BANK IBAN: GR57 0140 4090 4090 0210 1095 473
PIRAEUS BANK IBAN: GR97 0172 2030 0052 0308 3058 656
EUROBANK IBAN: GR30 0260 7030 0006 2010 0708 275
When filling in the order, please fill in your order number and name. Upon receipt of information on our payment system for payment, we confirm your order and the shipping process begins.
Please keep your proof of deposit. - Pay on delivery.
8. Order / Delivery of Products / Shipping Costs
When your order is completed, you will see the following message (example):
"Thank you for choosing us for your purchases.
Your order with code XXXXXX has been registered successfully.
You will soon receive confirmation in the email you stated. "
Shipping charges:
Shipping costs are calculated based on zip code of the delivery address and depend of the volume and / or weight of your order.
Description
Selling price
1
Large volume / weight orders
After consultation with the customer.
2
Express delivery of small volume / weight orders - up to 3Kg
€ 3.00
Large volume / weight orders:
First of all, we suggest you the cheapest delivery method. In this case, POTOLIAS MICHAEL DAMIANOS undertakes the transfer to the agency and charges you the corresponding amount. Payment method “Cash on delivery” is not allowed for large volume / heavy orders.
These prices are valid regardless of the amount of the order and include the legal VAT.
Delivery dates and times:
The average delivery time is 1-3 working days for the immediately available products.
In case your order includes products that are expected, your order will be delivered when we receive the items that are expected. We will contact you to inform you about the delivery times from our suppliers and delivery to your home.
For transfers through an agency, the delivery times of the respective Transport Company are valid.
There are no deliveries of products outside Greece.
9. Modification of Terms and Conditions
POTOLIAS MICHAEL DAMIANOS reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store without prior notice, informing visitors by posting the new terms and conditions on the website of this online store. Please note that the change of terms does not apply to orders that you have already placed.